Privacy Policy

Effective Date: 3/28/2024

Thank you for visiting ItemsFind.com and reviewing our Privacy Policy. Your privacy is important to us, and we are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

When you visit our website and proceed with the checkout process, we collect various types of information, including:

Products you’ve viewed: We use this information to personalize your shopping experience and recommend products based on your interests.
Location, IP address, and browser type: We collect this data to estimate taxes, provide shipping estimates, and enhance security measures.
Shipping address: We require your shipping address to facilitate order delivery and estimate shipping costs accurately.
Personal information: When you make a purchase, we ask for details such as your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. This information is used for order processing, communication, fraud prevention, and account management.

How We Use Your Information

We use the information we collect for the following purposes:

Send order-related information and updates about your account.
Respond to your inquiries, including refunds and complaints.
Process payments securely and prevent fraudulent activities.
Create and manage your account on our platform.
Comply with legal requirements, such as tax calculations.
Improve our website and services to enhance your shopping experience.
Send marketing messages and promotions if you opt-in to receive them.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and meet legal obligations. For instance, order information is stored for tax and accounting purposes for a specific period.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

Access, rectify, or delete your personal data.
Withdraw consent to data processing at any time.
Object to data processing.
Request data portability.

You can exercise these rights by contacting us at [email protected].

CPRA Compliance

California residents have the following rights under the California Privacy Rights Act (CPRA):

The right to know what personal data we collect.
The right to request deletion or correction of your personal information.
The right to opt-out of the sale of your data.

To exercise these rights, please contact us at [email protected].

Access to Your Information

Authorized members of our team, including Administrators and Shop Managers, have access to your information to fulfill orders, process refunds, and provide customer support. We ensure that all team members adhere to strict confidentiality and security measures.

Sharing Information with Third Parties

We may share your information with trusted third-party service providers who assist us in delivering orders and managing our services. For example:

Payments: We process payments through secure payment gateways like PayPal and Razorpay. Your payment information is encrypted and handled securely by these providers. Please review their respective Privacy Policies for more details.

Your Rights

You have the right to:

Access and update your personal information.
Request deletion of your data, subject to legal requirements.
Opt-out of marketing communications.
Object to the processing of your information under certain circumstances.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our website is secured with SSL encryption to ensure the confidentiality of data transmitted between your browser and our servers.

Changes to Privacy Policy

We may update our Privacy Policy periodically. Any significant changes will be notified on this page, and your continued use of our services constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or how we handle your information, please contact us at [email protected].